Ace the Humber/Ontario Real Estate Course 4 Exam 2025 – Unlock Your Property Potential!

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What action must a broker take if unsure about handling a specific client situation?

Consult another experienced broker at a different firm.

Seek instruction from the client on how to proceed.

Review the current brokerage policies and procedures for guidance.

When a broker is unsure about handling a specific client situation, the most appropriate action is to review the current brokerage policies and procedures for guidance. This is important because brokerage policies and procedures are in place to provide clarity on how to navigate various real estate scenarios while adhering to legal and ethical standards. Consulting another experienced broker at a different firm might not always be feasible or offer the most relevant guidance. Seeking instruction from the client or submitting a detailed inquiry to the Real Estate Council of Ontario (RECO) might not be the most efficient or effective way to handle the situation. Requesting written advice from a licensed real estate attorney or referring the situation to the regional real estate board could be excessive measures before exploring internal resources such as brokerage policies and procedures. Therefore, the best course of action is to first review current brokerage policies and procedures to find the appropriate guidance.

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Submit a detailed inquiry to the RECO for clarification.

Request written advice from a licensed real estate attorney.

Refer the situation to the regional real estate board for resolution.

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